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Privacy Policy

 

Effective Date: 23.october.2025
Listening Without Judging (“we”, “our”, “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect the information you share with us.

1. Information We Collect

We may collect the following information when you contact or interact with us:

  • Your name, phone number, and email address
  • Information you voluntarily share during counseling or listening sessions
  • Any additional details you provide to help us support you better

We do not collect unnecessary personal information or share your details with third parties without your consent.

2. How We Use Your Information

We use your information to:

  • Provide emotional listening and counseling services
  • Respond to your inquiries and support requests
  • Improve our services and communication
  • Maintain confidentiality and follow-up when necessary

3. Confidentiality and Data Protection

Your privacy is our top priority.

  • All conversations and counseling sessions are strictly confidential.
  • We do not record or share your sessions unless required by law (for example, if someone’s life is in danger).
  • We store your information securely and protect it from unauthorized access.

4. Sharing of Information

We do not sell, rent, or trade your information to anyone.
We may only share information if:

  • You give us written permission, or
  • It is required by law for your safety or the safety of others.

5. Your Rights

You have the right to:

  • Request access to the information we hold about you
  • Ask us to correct or delete your information
  • Withdraw your consent at any time

To make a request, please contact us using the information below.

6. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated date.

7. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

Listening Without Judging
📍 Address: Kampala, Uganda
📞 Phone: +256 792 686 928
📧 Email: info@mentalcareplus.org